Refunds & Exchanges
At Viness Hair Collection we pride ourselves on maintaining a high level of quality and accuracy. However, if you are not satisfied with the product, the hair may be returned or exchanged within 5 businesses days. The hair must be in its original condition (no installation, cutting or other altering of the hair) and must be in its orignal packaging. Exchanges and refunds will only be processed after we have received the hair and have inspected the hair..In addition, wigs, clip-ins, and special orders cannot be exchanged (all sales final). Federal law prohibits the return of hair that has been installed.